Case Incident: BULLYING BOSSES

Case Incident: BULLYING BOSSES

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1.  Workplace billying demonstrates a lack of which one of the three types of organizational justice? 

Ans. Workplace bullying demonstrates a lack of Interactional Justice among the three types of organizational justice. Bullying employees means, treating them without dignity, concern and respect.

2. What aspects of motivation might workplace bullying reduce? For example, are there likely to be effects on an employee’s self-efficacy? If so, what might those effects be? 

Ans. If we consider Hierarch of needs theory, a early theory of Motivation there exists a hierarchy of five needs: Physiological, Safety, Social, Esteem, Self-actualization. Workplace bullying has moderate impact on Safety, Social and high impact on Esteem, Self-actualization of aspects of motivation. By bullying an employee there will a long last effect on self-efficacy. He or She can not drive to become what they are capable of becoming. “The victims may feel less motivated to go to work every day, they continue performing there required job duties with fear, some are less motivated to perform extra-role or citizenship behaviors. Helping others, speaking positively about organization, and going beyond the call of the duty are reduced as a result of bullying”.

3.  If you were a victim of workplace bullying, what steps would you take to reduce its occurrence? What strategies would be most effective? Least effective? What would you do if one of you colleagues were a victim? 

Ans. If I were the victims of workplace bullying I will try to talk with appropriate committee how can control bully. Most effective strategy would be increase higher-order needs that are satisfied internally, such as social, esteem, and self-actualization needs. By doing this it will drive me to became what I am capable of becoming. Least effective would be leaving the job. This may not be the good strategy to do because I may feel dissatisfaction in other job due to this incident. If one of colleagues were a victim I will not blame, annoy him/her. I will try to understand what level of the hierarchy that person is currently on and focus on satisfying the needs at or above that level and motivate victim as much as I can. I try to take necessary steps against bully.

4.  What factors do you believe contribute to workplace bullying? Are bullies a product of the situations, or do they have flawed personalities? What situations and what personality factors might contribute to the presence of bullies? 

Ans. I strongly believe in-equality and comparison  are the main factors contribute to workplace bullying. “Most of the bullies are products of situation and some of them do have flawed personalities. Employees might compare themselves to  friends, neighbors, co-workers, or colleagues in other organizations or compare their present job with past jobs”, in-equality in power and position, these are situations contribute to the presence of bullies.  Negative and stressful working environment, low self esteem are the personality factors might contribute to the presence of bullies.

Case Incident: The Upside Of Anger?

Case Incident: The Upside Of Anger?

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1. Do you think Laura is justified in her responses to her organization’s culture? Why or why not? 

Ans. No, I don’t think Laura was justified in her responses to her organization’s culture. She describes her workplace was cold and unproductive. Anger and hatred towards other people, other staff members are the kind of emotions prevalent in Laura’s organization.

2. Do you think Laura’s strategic use and display of emotions serve to protect her? 

Ans. Yes , Laura’s strategic use and display of emotions serve to protect her. She have to catch her emotions to the sort of situation, the specific situation because its was hostile environment. Laura put on an act because, Managers don’t like there employees to show there emotions in work environment. Even it was hard to hide emotions sometime, she cannot afford to do that because its her job and she need money.

3.  Assuming that Laura’s description is accurate, how would you react to the organization’s culture? 

Ans. I will try not to annoy management. I will try to keep workplace friendly and more productive. I will try to interact with other staff members and managers.

4.  Research show that acts of co-workers (37 percent) and management (22 percent) cause more negative emotions for employees that do acts of customers (7 percent). What can Laura’s company do to change its emotional climate? 

Ans. Laura’s company should increases Social activities in there company to show it was friendly workplace to work. Managers should not ignore co-workers and employees emotions and assign other behavior as if it were completely rational. Managers who understand the role of emotions and moods will significantly improve there ability to explain and predict there co-workers and employees behavior.

Case Incident: Data Will Set You Free

Case Incident: Data Will Set You Free

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1.  Why do you think Freescale focuses on metrics? Why don’t more organizations follows its approach?

Ans. “Freescale has discovered that  in order to have the right people at the right time to do the right job, it need an extensive and elaborate set of metrics to manage 24000 employees in 30 countries”. By focusing on metrics and set ing metrics, organization will know what they need form employees and for what. To set metrics for any organization require lot of data, collecting and maintain of past data is very difficult. So many organizations don’t follow this approach.

2. As a manager, would you want to be accountable for the acquisition and retention of employees you supervise? Why or Why not?  

Ans. Yes, As a manager I would want to be accountable for the acquisition and retention of employees I supervise because, I can know what they capable off and use them more efficiently.

3. In general , what do you think are the advantages and limitations of such metrics? 

Ans. If we have certain metrics with census data, it would help in talent needs into future and reconcile those with projected availabilities. With benchmark data it will be easy to compare effectiveness with other with same benchmark.  There are limitations for such metrics such as Company cannot perform any operations if the product did not meet its benchmark, this may may reduce productivity.

4. Freescale focused on metrics for the acquisition and retention of employees. Do you think metrics can be applied to other areas of management, such as employee attitudes, employee performance, or skill development? How might those metrics be measured and managed? 

Ans. Yes, metrics can be applied to other areas of management, such as employee attitudes, employee performance, or skill development. These metrics can be measured by using ability, capacity, workload and productivity of employee. These metrics can be managed by manager.

Software Engineering:Chap. 6 Software Requirements

6.3 Discover the ambiguities or omissions in the following statements of the requriements for the parts of a ticket-issuing system.

An automated ticket-issuing system sells rail tickets. Users Select their desctination and input a credit card and a personal identification number. The rail ticket is issued and there credit card and a personal identification number. The rail ticket is issued and their cradit card account charged. When the user presses the start button, a menu display of potential destinations is activated along with a message to the user to select a destination. Once a destination has been selected, users are requested to input their credit card. Its validity is checked and the user is then requested to input a personal identifier. When the credit trsansaction has been validated, the ticket is issued.

Ans. If a user want to buy multiple tickets,user doesn’t have option.

If user want to cancel tickets, user doesn’t have option.

Users cannot buy tickets with cash.

There was ambiguity in how potential destinations is activated.

6.6 Using the technique suggested here, where natural language is presented in a standard way, writ plausible user requirements for the following function:

♦ An unattended petrol (gas) pump system that includes a credit card reader. The customer swipes the card through the reader and then specifies the amount of fuel required. The fuel is delivered and the customers account debited.

Ans.

Function: Unattended petrol pump system

Description: Validate user card by checking the card number and user pin,then approve requested amount of fuel required.

Input: Swipes credit card for account details, use numpad for specifying the amount of fuel required.

Source: Credit Card reader,numpad on system.

Output: Fuel from nozzle.

Destination: Main Control System.

Acton: Pump the gas. Compute the amount of fuel requested and deduct amount from card. If card was not valid then alert user and cancel the process.

Requires : Credit Card.

Pre condition: Credit card must be a valid one.

Post Condition : Charge the card with requested amount,fuel pumped.

Side effects : None.